Welcome to PharmaSynch!
1.1 Welcome to the PharmaSynch platform (the "Site"). We'll refer to our website and other services as our "Services", and PharmaSynch will be addressed individually or collectively as "Pharmasynch", "we", "us", or "our". Please read through the following Terms of Service carefully before using the Site or any of our Services.
1.2 This document and any documents referred to within it will collectively make up the Terms of Service (the "Terms"). By browsing our Site, you agree to our Terms.
1.3 Our "Services" include (a) the Site, (b) the services provided by the Site, and (c) all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video, messages, tags, content, programming, software, or application services. Any new features added to or augmenting the Services are also subject to these Terms of Service. Content that is posted by Users using our Services will be "Your Content". Your Content includes your usernames, shop names, profile pictures, listing photos, listing description, reviews, comments, videos etc.
1.4 Our Services include an online platform service that provides a place and opportunity for the sale of goods between the buyer ("Buyer") and the seller ("Seller"), collectively known as "Users" or "Parties". The actual contract for a sale is directly between the Buyer and the Seller. We are not a party to that contract or any other contract between Buyer and Seller. Parties to the transaction will be entirely responsible for the sales contract between them in accordance to the listing of goods, warranty of purchase and like. As such, we accept no obligations in connection to these contracts. However, if you have problems with your order, we may step in to help (refer to section 10). We do pre-screen Users for licensing and other relevant required credentials, but we do not pre-screen any of Your Content. We cannot ensure that Users will actually complete a transaction.
1.5 We reserve the right to change, modify, suspend or discontinue all or any part of this Site or Services at any time. We may release certain Services or their features while they are still considered to be a beta version, which may not work correctly or in the same way as how the final version may work, and cannot be held liable in such instances. We may also impose limit on certain features or restrict your access to parts of, or the entire Site or Service at its sole discretion without notice or liability.
1.6 We reserve the right to refuse to provide you access to the Site or Service or to allow you to open an Account for any reason.
2.1 We know your personal information is important to you, so it's important to us. Our Privacy Policy details how your information is used when you use our Services. When using our Services or providing information on the site, you consent to our collection, use, disclosure, and processing of Your Content and personal data as described in the Privacy Policy.
2.2 Users in possession of another User's personal data obtained through the use of the Services hereby agree that, they will (a) comply with all applicable personal data protection laws, (b) allow User (owner of personal data) the right to remove their collected data from User (receiver of personal data) upon request.
3.1 Every User must undergo an application and review process to be granted an account with the Site in order to use our Services or view any contents.
3.1.1 In order to prevent unauthorized access, the Site is kept Private and requires matching login and password credentials to access. Every User must apply and be approved for Site access prior to receiving credentials. The application process includes the completion of an onboarding agreement (emailed to applicant) and verification of licensure. Sellers must also enroll with our preferred Payment Processor prior to access.
3.1.2 We reserve the right to reject any applicant, for any reason. If it is found that an applicant has provided false information on their application they will be rejected and/or removed from the Site.
3.1.3 You are responsible for your account. If you're registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Accounts are not transferable. Please also remember to keep your login and password secure to prevent unauthorized access.
4.1 We grant you a limited and revocable license to access and use our Services, subject to our Terms of Service. All proprietary Content, trademarks, service marks, brand names, logos and other intellectual property displayed in the Site are the property of PharmaSynch and where applicable, third party proprietors identified in the Site. You agree not to copy, distribute, republish, mirror, frame or create derivative works without our prior written consent.
5.1 Content that you post using our Services is Your Content. This includes usernames, shop names, profile pictures, listing photos, listing descriptions, reviews, comments, video, etc.
5.1.1 You are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and you're not infringing or violating any third party's rights by posting it.
5.1.2 By posting Your Content through our Services, you grant us a license to use it. This license allows us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify reproduce, distribute, store and prepare derivative works of Your Content to promote the Services or our Site. We do not claim ownership to Your Content, but we have your permission to use it to help us function and grow.
5.1.3 If content that you own or have rights to has been posted to the Services without your permission and you want it removed, please contact us. If your Content infringes another person's intellectual property, we will remove it if we receive proper notice.
5.1.4 You agree to not post any content that is abusive, threatening, defamatory, obscene, vulgar or otherwise offensive or in violation of our Prohibited Items/Services section. You also agree not to post any content that is false, misleading or uses the Services in a manner that is fraudulent or deceptive.
6.1 We grant you a limited, non-exclusive, non-transferable and revocable license to use our Services. You agree that you will not violate any laws in connection without your use of the Services. This includes any local, state, federal and international laws that may apply to you.
6.2 You are responsible for paying any and all fees that you owe to us. You are also solely responsible for collection and/or payment of any applicable taxes for any purchases or sales you make through our Services.
6.3 You agree not to attempt to obtain source code of the Services. You agree to not interfere with or disrupt/harm our services.
6.4 Violations of this policy may result in a range of actions, including any or all of the following: listing deletion, account suspension or legal action; if necessary.
6.5 If you believe a User on our Site is violating these terms, please contact us.
7.1 Currently only Payment Card payments are accepted. These payments are processed through our preferred third-party Payment Processor.
7.2 All sales transactions occur directly between the Buyer and Seller.
8.1 The seller of any item/service will pay the Site a commission on the total transaction amount received by the Seller (including taxes, if any and shipping costs for any of the transactions made on the Site).
8.2 Our commission will be deducted directly from the Seller's funds before the funds are settled into the Seller's account.
8.3 Our preferred third-party Payment Processor will charge an additional fee for payment processing. This fee will be dependent upon your payment card processing history and other factors as determined through your Merchant Account application. Payment processing fees and Seller's Commission, while separate, may be deducted together as part of the settlement process.
9.1 Sellers will properly manage and ensure that relevant information such as the price and the details of items, and inventory amount is accurate, and will not post inaccurate or misleading information.
9.2 The pricing of items/services for sale are determined by the Seller at his/her own discretion. The price of an item and shipping charges will include any additional charges such as sales tax, value-added tax, tariffs etc. Sellers will not charge Buyer such amounts additionally and separately.
9.3 Sellers are obligated to deliver items/services as described in a prompt manner, unless there is an exceptional circumstance. If there are any exceptional circumstance the Seller is obliged to contact the Buyer to inform them of any delays or inability to complete the transaction.
9.4 Sellers will issue additional receipts, credit card slips or tax invoices to Buyer on request.
10.1 If you find yourself in a dispute with another User of our Services or a third party, we encourage you to contact the other party and try to resolve the dispute amicably.
10.2 Should you be unable to resolve the dispute between you and another user, we may step in to help resolve the dispute. If you would like us to get involved, please contact us. We will help in good faith based on our policies. However, we will not make judgments regarding legal issues or claims.
10.3 Whether you are a Buyer or a Seller of an item/service, you must cooperate with us throughout the dispute resolution process. We ask that you provide all information relating to the dispute upon request. Such requests will be directed to your designated email address. If we are unable to get a response from you we may close the investigation or determine that the investigation has been resolved in favor of the other party.
12.1 We are constantly updating and improving the Site to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviors and the way people use the Internet and our Service.
12.2 We may revise the Terms of Service but the most current version will always be at this link.
12.3 We will try, where possible and reasonable, to contact you to let you know about significant changes to any of the documents referred to in these Terms of Service. We may make contact through the system or via a separate email.
12.4 The current version of the Terms of Service contains the only terms that apply to our relationship with you. Older versions of the Terms of Service will no longer apply to our relationship and will be completely replaced by the current version.
13.1 PharmaSynch is not a curated marketplace. However, for a variety of reasons we prohibit certain types of items from our marketplace. Some of these items present legal risks to our community.
13.2 It is the Seller's responsibility to ensure that their proposed item complies with all laws and is allowed to be listed for sale in accordance with their Onboarding Agreement.
13.3 If an item/service is found to be in violation of this policy, we may subject the Seller to a range of disciplinary actions, including listing deletion, account suspension, account termination and legal action.
14.1 If you need to contact us please click on contact us for our contact details. We value hearing from our users, and are always interested in learning about ways we can improve the Service. By providing your feedback you agree that you are giving up any rights you have regarding your feedback, so that we may use and allow others to use it without any restriction and without any payment to you.
